1. Acceptance
By creating an account, signing in, using the website, calling the API, topping up a balance, or using any ApiClo feature, you agree to these Terms of Service and the Privacy Policy. If you do not agree, do not use ApiClo.
You must be at least 18 years old or old enough to form a binding contract in your jurisdiction.
2. The service
ApiClo provides AI chat, OpenAI-compatible API endpoints, model routing, account billing, hosted agent tools, documentation, support, and related product features. Features, models, prices, limits, and availability may change over time.
ApiClo is not a professional adviser, bank, payment institution, medical provider, legal adviser, or financial adviser. AI outputs may be incomplete, outdated, unsafe, or wrong.
3. Accounts and authentication
You are responsible for your account, password, Google Sign-In connection, wallet connection, API keys, session security, and all activity under your account. Keep credentials private and notify us if you believe your account or API key has been compromised.
When you sign in with Google, ApiClo uses Google account data only to authenticate, create, or link your ApiClo account as described in the Privacy Policy.
4. Acceptable use
You may not use ApiClo to break the law, violate third-party rights, abuse infrastructure, bypass rate limits, resell access without permission, share credentials publicly, reverse engineer private systems, distribute malware, run credential theft, generate or facilitate fraud, spam, harassment, exploitation, or other harmful activity.
You must also follow the applicable policies of upstream model providers, payment providers, hosting providers, and any third-party services connected through ApiClo.
Sexual content involving minors, sexual exploitation, and instructions for making weapons or explosives are prohibited. This applies to prompts, uploaded files, image generation, image editing, chat, API calls and connected tools. Do not try to bypass safety controls or route a refused request through another model.
5. AI outputs and user responsibility
You are responsible for reviewing AI outputs before relying on them, publishing them, executing code, making business decisions, or taking actions that affect people, money, systems, or rights. Do not treat generated content as professional advice.
Outputs may not be unique. Similar or identical outputs may be generated for other users.
6. Billing, balances, and payments
ApiClo may operate on a prepaid balance, token-based usage, feature charges, promotional credits, referral credits, or other pricing models shown in the product. Charges may depend on model, input tokens, output tokens, request source, agent activity, provider costs, or payment method.
Top-ups and payment processing may be handled by third-party payment processors or crypto payment services. Payments, credits, refunds, chargebacks, and disputes are handled according to the product rules shown at the time, applicable law, and the payment provider rules. Promotional credits may expire, be limited, or be revoked for abuse.
Current model rates and top-up amounts are published on the Pricing page. API and general chat use a prepaid balance, without a mandatory API subscription. Regular input, output, cache reads and cache writes have separate rates. Managed hosting and any separately purchased subscription are not included in token prices. A Marketplace subscription allowance is not the general chat balance.
Before payment, checkout shows the currency, total payment, any payment-method fee, and the amount credited, including any bonus. Service access is provided online; balance is credited after payment confirmation. The displayed RUB/USD rate is used for conversion where applicable.
For an incorrect charge, duplicate payment, non-delivery or a refund request, select Billing in the support form. Include your account email, payment date, amount and payment ID or receipt. Do not send a password, API key, full card number or security code. We will check the payment and service records and reply by email. Eligibility, amount and processing time depend on the circumstances, applicable law and payment method; these terms do not limit mandatory consumer rights.
7. API keys, agents, and automation
API keys and hosted agents can cause paid requests, external calls, code execution, file changes, or other automated actions depending on configuration. You are responsible for permissions, prompts, credentials, repositories, files, tools, and third-party accounts you connect.
ApiClo may throttle, suspend, limit, or remove API keys, agents, jobs, traffic, or accounts to protect security, costs, reliability, or other users.
8. Third-party services
ApiClo may rely on third-party AI model providers, authentication providers, payment processors, wallet providers, hosting providers, analytics/logging services, communications services, and tool integrations. Their services may have their own terms, privacy policies, limits, and availability.
We are not responsible for third-party services outside our control, but we choose providers to support the features you request and to keep the service operational.
9. Your content and license to operate
You keep your rights to prompts, files, messages, API requests, agent instructions, and other content you submit. You grant ApiClo the limited rights needed to host, process, transmit, transform, display, store, secure, debug, and provide the service using that content.
You represent that you have the rights and permissions needed to submit your content to ApiClo and to process it through the models, tools, and providers you choose.
10. Availability and changes
We work to keep ApiClo reliable, but the service may be unavailable, degraded, rate-limited, or changed without notice. Models, routes, prices, features, documentation, and payment methods can change as infrastructure, provider rules, costs, or product priorities change.
11. Suspension and termination
We may suspend or terminate access if we believe an account violates these terms, creates security or payment risk, abuses the service, violates provider policies, or could harm ApiClo, other users, or third parties. You may stop using ApiClo at any time and request account deletion through /feedback.
12. Disclaimers and limitation of liability
ApiClo is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, uninterrupted operation, and error-free service.
To the maximum extent permitted by law, ApiClo will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost data, lost business, security incidents outside our reasonable control, AI output mistakes, third-party provider failures, or unauthorized use of your credentials.
13. Governing rules
These terms are governed by applicable law for the operator of ApiClo, except where mandatory consumer protection or local law requires otherwise. If any part of these terms is unenforceable, the rest remains in effect.
14. Contact
Questions about these terms can be sent through /feedback. For account-specific requests, include the email or login method connected to your ApiClo account.