Support triage
Detect urgency, choose a team, and score severity from the same ticket.
Send a state and typed questions. Get probabilities, a selected option, or a score in one structured response.
Detect urgency, choose a team, and score severity from the same ticket.
Choose the next queue or action and keep the full probability distribution.
Run several atomic checks before your workflow continues.
API and general chat: top up your balance and pay for actual usage. No mandatory API subscription.
Rates below are USD per 1 million tokens. Input, output, cache reads and cache writes use separate rates. Request cost depends on the amount of data and the selected model.
Billing exchange rate: 1 USD = 84.3414 RUB. RUB equivalents depend on the billing exchange rate used by the service.
Cache rates apply when the provider reports cache usage. A controlled fallback retains the selected-model tariff. Billing details.
Minimum top-up: $1.19. A top-up is not a monthly subscription. Before payment, we show the total charge, any fee and the credited balance including any bonus.
Available payment methods depend on payment providers. Balance is credited after payment confirmation. Contact support if a payment is delayed.
Managed Hermes hosting is charged separately from model requests. The agents section shows the selected hosting plan and its cost before launch.
Image generation and editing use the quote for the selected operation, not the text-token rates above. Available models and the charge are shown before confirming the job.
For a disputed charge, duplicate payment or refund request, submit a Billing request with your account email, date, amount and payment or receipt ID. We will check the payment and service records and reply by email.